Help Center/Driver App

Searching Locations

Searching for Locations — Driver App

The Search Tab

Search tab

Tap Search (second tab) at the bottom of the screen to find any shipper or receiver facility.

Searching by Name or Address

  1. Tap the Search bar at the top.
  2. Start typing a company name, city, or address.
  3. Results appear as you type — no need to press a search button.

Search results

Each result shows:

  • Company name
  • Full address (street, city, state, zip)
  • Average star rating from driver reviews
  • Verified and/or Insured badge if the location has been claimed and verified

Filtering Results

To narrow results by location:

  1. Tap the Filter button in the top right of the Search tab.
  2. Enter any combination of:

- City - State - Zipcode

  1. Tap Apply. Results will update.

No Results Found? Google Maps Fallback

If Dock Watch doesn't have a facility in its database, the app will automatically search Google Maps and show results labeled "From Google Maps".

Google Maps fallback results

  • Tap a Google Maps result to view it.
  • The location is automatically saved to the Dock Watch database for other drivers to find and review in the future.
  • You can check in, give a rating, or add a dock note just like any other location.

Searching from the Home Tab

The Home tab also has a search bar at the top ("Search shippers & receivers..."). It works the same way and takes you directly to the search results.


Understanding the Results List

What you seeWhat it means
Star rating (e.g. 4.2 ★)Average of all driver reviews
Verified badgeBusiness has claimed and verified the listing
Insured badgeBusiness has an active Certificate of Insurance on file
Heart iconTap to save to your Favorites

Tapping a Result

Tap any result to open the Facility Detail screen where you can see ratings, dock notes, directions, check in, and more.